privacy policy

Effective Date: July 1, 2025

At FROGLILY, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (www.froglilybaby.com), make a purchase, or interact with us online. By using our site, you consent to the practices described below.

1. Information We Collect

We collect personal information when you place an order, sign up for our email list, or contact us. This may include your name, email address, shipping and billing address, phone number, and payment details (processed securely through third-party providers). We also collect non-personal data through cookies and analytics tools, such as your browser type, IP address, device information, and pages visited.

2. How We Use Your Information

We use your information to process orders, communicate with you about your purchase, provide customer support, send marketing updates (if you opt in), and improve our website and services. Your data helps us personalize your experience and better serve your needs. You may unsubscribe from marketing emails at any time using the link provided in our messages.

3. How We Share Information

We do not sell or rent your personal data. We may share information with trusted service providers (such as shipping carriers and payment processors) to fulfill your order and support business operations. In rare cases, we may share information to comply with legal requirements or protect our rights and property.

4. Data Security

We use appropriate technical and organizational measures to protect your information, including secure payment encryption and limited access to personal data. While we take steps to safeguard your information, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking Technologies

We use cookies and similar tools to enhance your experience, understand visitor behavior, and improve our site. You can control cookie preferences in your browser settings, but some features may not function properly if cookies are disabled.

6. Your Rights and Choices

You have the right to access, update, or delete your personal information at any time. You can also request to opt out of marketing communications or withdraw consent for certain data uses. To make a request, please contact us at [email protected].

7. Children’s Privacy

Our website and products are intended for parents and caregivers. We do not knowingly collect personal information from children under 13. If we become aware that data has been collected from a child, we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy as needed to reflect changes in our practices or legal obligations. The most current version will always be posted at www.froglilybaby.com, with the effective date noted above.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:
📧[email protected]
🌐 www.froglilybaby.com